The applicant will have the opportunity to work at our Dallas, Texas office location; Remote applications also considered.
ServerHub is currently seeking dedicated and motivated employees looking for a career in the Web Hosting and Services Industry. We are a small business that is experiencing growth in our industry. We are currently looking for Qualified Customer Support/Technical Support Representatives. If you feel that you can provide exceptional customer service on a consistent basis then this job is for you. Note: Experience in the Web Hosting Field is a strong asset.
Frontline support resolving issues through chat, email and the community forums quickly and effectively.
A Customer Support/Technical Support specialist is responsible for building and maintaining customer loyalty through quick and efficient support request resolution, as well as securing new customers by helping to answer any questions posed by potential new customers. They will be connecting with clients through our ticket system, live chat, and community forums.Training: We provide training for new hires and continuous training for existing employees, strong understanding of the above requirements is preferred.